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TERMS, APPLICABLE LAW & CONDITIONS OF USE

Legal Notice:
All notices from LANTCA USA LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to LANTAC USA LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

LANTAC USA LLC
1300 Forum Way
Fort Worth, Texas  76140
U.S.A

Delivery shall be deemed to have been made by You to LANTAC USA LLC. five (5) days after the date sent.

 

  • Prices, design, and specifications are subject to change without notice.

  • This website is here for your convenience only. LANTAC USA LLC does not guarantee that the content is accurate or complete,
    up-to-date or current, free from technical inaccuracies or typographical errors, free from interruptions, errors, computer viruses or malware, and free from changes caused by third-party.

  • LANTAC USA LLC is not responsible for damages that occur due to the misuse of our products.

  • LANTAC USA LLC is not responsible for links to third parties. The links to third-party websites are for your convenience and information only.

  • All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LANTAC USA LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of LANTAC USA LLC and protected by U.S. and international copyright laws.


Copyright © 2012 LANTAC USA LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as: 
(1) the document is used for informational purposes only, and 
(2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2013 LANTAC USA LLC. All rights reserved.

Use of Site:
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. 
Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. LANTAC USA LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if LANTAC USA LLC believes that customer conduct violates applicable law or is harmful to the interests of LANTAC USA LLC and its subsidiaries.

PRIVACY POLICY

Your privacy is very important to us. All customer information is kept confidential. We will never sell, lease, or otherwise give any of the information to any third party.

 

EMAIL SUBSCRIPTIONS 

Customers who open communication with us via our online contact form automatically subscribes to all Lantac USA news & updates.  It is the customers responsibility to unsubscribe from any promotional media they may receive from Lantac USA.  Unsubscribing can be done by clicking the Unsubscribe link on any and all media & promotional emails.  

Customers should not use the website contact form if they do not wish to be added to Lantac USA email news & updates.  

SATISFACTION GUARANTEE

Your satisfaction is our top priority. Please contact us first if you have any questions, comments, or concerns. Email is the best form of contact to reach us. Please make sure your message includes your name, comment, email, and phone number. Please see our New Product Return Policy below for additional information.

WARRANTY

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. LANTAC USA LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. LANTAC USA LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL LANTAC USA LLC, BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by LANTAC USA LLC. 

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. LANTAC USA LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. 

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not LANTAC USA LLC. 

The inclusion of material on this server does not imply any endorsement by LANTAC USA LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although LANTAC USA LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy.  Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

All new products manufactured/assembled by LANTAC USA LLC are covered by a Limited Lifetime Warranty. 
Should our products not meet your expectations, please contact us for an RMA # (Return Merchandise Authorization Number) before the product is to be shipped back to LANTAC USA LLC.

Muzzle Brakes and Flash Hiders will wear over time and are not eligible, but are covered for defects in material or manufacture.
All new products not manufactured/assembled/labeled by LANTAC USA LLC are covered under their respective manufacturer warranty, not by LANTAC.
Warranty returns will receive product replacement. 
No cash refunds.

NEW PRODUCT RETURN POLICY

  • If you are not satisfied with your purchase, you have up to thirty (30) days from the date of purchase to return it for a full refund or replacement.

  • Unused or unopened product returns and refunds must be authorized by LANTAC USA LLC and are at our discretion, you must have an RMA # (Return Merchandise Authorization Number) before the product is returned. Please contact us first for your RMA #.

  • You will receive 100% refund on the product cost, less shipping and handling. There is no restocking fee if you are not satisfied.

  • If goods are returned as part of a cancelled order or an order placed in error then a 20% restocking fee will be charged.

  • Product and all product packaging and materials must be returned in their original condition to receive any refund.

  • Refunds will be made within 30days from the date the goods are delivered to our premises.

DAMAGED RETURNS

LANTCA USA LLC is not responsible for any damaged shipments. If you have purchased insured shipping and your order is damaged please contact us immediately. 
A damage claim will be submitted to the designated shipper. Please allow 30-45 days to process your lost claim with the designated shipper. Shipping damage refunds / exchanges do not include any return shipping, shipping insurance costs or handling / processing fees. 

The following information is needed in order to process a claim:

  • Pictures of the damaged box/packaging and the damaged products from all sides

  • A detailed description of the damage(s)

  • The damaged product(s) need to be returned to LANTAC USA LLC within 7 business days after it is inspected by the carrier's investigator.

SHIPPING

All items ship via USPS based on weight.
USPS offers an included insurance cost up to $50 for lost packages.

 

If you would like to purchase additional insurance, please visit :  PURCHASE INSURANCE

At this time, LANTAC USA LLC. only ships merchandise to the 50 consecutive states within the US.

The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. 

Should you require expedited shipping, please contact us first for pricing.


Due to ITAR Regulations, LANTAC USA LLC will not ship to APOs outside the USA
We proudly support the members of the US military deployed around the world, however,  we must fully comply with all United States export control laws and regulations. Under these laws and regulations a shipment for personal use to an APO/FPO that is physically located outside of the United States must be considered an export, regardless of your military service status, rank, etc. 

 


For further information regarding the applicable laws, regulations, and
policies please contact:

U.S. Department of State
Directorate of Defense Trade Controls
Compliance & Registration Division
2401 E Street NW, SA-1, Room H1200
Washington, DC 20522-0112

DDTC Response Team
Tel.: (202) 663-1282
Website: http://www.pmddtc.state.gov/response_team/index.html
Email: DDTCResponseTeam@state.gov
US Department of State - ITAR

LOST SHIPMENTS

LANTAC USA LLC is not responsible for any lost shipments once it leaves our facility.

If your item has been lost, the customer must file a lost claim with the designated shipper.  Please allow up to 30-45 days to process your lost claim with the designated shipper.

DEFECTIVE PRODUCT

  • LANTAC USA LLC strives to provide the highest quality products possible. If in the unlikely event that you receive a product that is defective, please contact us for an RMA #before shipping back the product for refund or replacement.

  • Machining marks and normal wear and tear are not considered a defect.

  • Damages that occur due to the misuse of our products are not considered a defect.

  • Product and all product packaging and materials must be returned in their original condition.

  • Restocking fee will not be charged.

  • Shipping and handling fees will be refunded on defective product returns.

  • LANTAC USA LLC is not responsible for manufacturer products, by others, that are defective.

  • LANTAC USA LLC reserves the right to charge a 15% restocking fee if the returned product is not defective.

SALES TAX

Sales Tax of 8.25% will be charged on all Texas based orders.

UPGRADE SLIDES & BARRELS FOR GLOCK PISTOLS

Function is only guaranteed with 100% original Glock Frames, Barrels and Slides.

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